Honest Fixers is founder-led with U.S.-based operations, account management, compliance, dispatch, and field execution oversight. Clients see one accountable team from intake through closeout — not a faceless call center.
Honest Fixers started with a simple conviction: facility maintenance should be accountable, responsive, and transparent. Charbel built the company by learning the systems, vendor relationships, and client expectations that actually move multi-site work orders forward.
That operator mentality — direct, accountable, and execution-focused — is built into every part of the company. Clients work with a team that moves quickly, communicates clearly, and owns the outcome.
Today, Honest Fixers operates across NJ, NY, and PA Honest Fixers is an Inc. 5000 honoree company supporting multi-site clients across the country with self-performing coverage in NJ, NY, and PA, U.S.-based operations, and a vetted nationwide vendor network.
Danielle oversees operational delivery, account management, vendor performance, internal KPIs, and client execution standards. She keeps the team aligned around ownership, communication, and work order discipline.
Kevin coordinates daily operational execution, work order dispatch, vendor performance routing, and client communication to ensure strict SLA standards and quality delivery.
Tom manages on-the-ground operations across the self-performing territory in NJ, NY, and PA. He supports crew deployment, scheduling, vendor coordination, quality control, and field accountability.
Supports client communication, portfolio follow-up, work order visibility, and account-level coordination so clients know who owns the outcome.
Keeps work orders moving through vendor communication, status tracking, scheduling support, and internal follow-up.
Supports day-to-day work order movement, documentation follow-up, vendor updates, and client-ready communication.
Our operations structure supports after-hours intake, emergency coordination, vendor routing, and client communication so work does not stop when the office day ends. Client ownership stays aligned with U.S.-based leadership and account management.
In core markets, Honest Fixers self-performs with direct field accountability. Nationwide, the U.S.-based operating team manages vendor routing, scheduling, quality control, documentation, and closeout discipline.
We are always looking for qualified field talent, reliable subcontractors, and strong operations professionals who can support national facility maintenance with accountability and speed.